Terms and Conditions

Welcome to AlexCart.com (the “Site”), operated by Dukayetu Online Solutions (“we”, “us”, or “our”). These Terms and Conditions govern your use of the Site, including any purchases you make through the Site. By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our Site.

Use of the Site

You may use our Site for lawful purposes only and in accordance with these Terms. You agree not to use our Site:

  • In any way that violates any applicable law or regulation.
  • To engage in any fraudulent or unlawful activity.
  • To impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site or any related website, other websites, or the Internet.
  • To collect or track the personal information of others.

Intellectual Property

The Site and its original content, features, and functionality are owned by Duka Yetu Online Solutions Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Product Information and Pricing

We make every effort to ensure that the information about our products, including descriptions, images, and prices, is accurate and up-to-date. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Prices for our products are subject to change without notice.

Orders and Payment

When you place an order through our Site, you agree to provide accurate and complete information for the purchase and shipment of the products. You are responsible for ensuring that your payment information is current and valid. We reserve the right to refuse or cancel any order for any reason at any time.

Shipping and Returns

Please refer to our Return Policy for information about shipping options, delivery times, and our return and exchange process.

Limitation of Liability

In no event shall Duka Yetu Online Solutions Ltd , nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Site.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

Changes to this Agreement

We reserve the right to modify or replace these Terms and Conditions at any time. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site after any changes indicates your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@alexcart.com.